Viewer application profile is not set

Symptoms

Create document via Launch Journal Wizard, R12, errors with 'Viewer application profile is not set'

The viewer is NULL in the contextual information

Expected Behavior
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Document is created without any issue, in R12 ADI can't be used.

Cause

Profile option 'GL : Default Desktop Viewer' is not set.

Solution

To implement the solution, please execute the following steps:

1. The value displayed in the viewer field, which is currently null, is the 'GL : Default Desktop Viewer' profile option value.

2. This is needed if you are launching the Journal wizard using the shortcut link. Please set this profile option value and try to launch the JW.

Value could be as an example Excel 2000

3. Logout of application in order for the profile option to take the effect.